Candidate Texting

<aside> 📱 This guide assumes your team has completed A2P 10DLC registration. If not, please complete Candidate Texting Onboarding . Texting will not work if onboarding isn’t completed first.

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Texting currently requires setup support, please contact your CSM or Support to enable it for your account.

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Candidate Texting is available on all Ashby plans:

Foundations	Legacy Plus	Plus	Enterprise
✔	✔	✔	✔

Please review the table below to view the number of texts included in your plan.

Plan	Foundations*	Plus	Enterprise
Included Texts	1000/month	2000/seat/month	3000/seat/month
Additional Texts	$0.09/text, sold in batches of 1000	$0.09/text, sold in batches of 1000	$0.09/text, sold in batches of 1000

*Includes both Foundations and Legacy Plus plans.

Section overview:

Candidate Texting Overview

https://www.loom.com/share/87cdf6df51ae4bf4b32ffffda7635dbf

This guide covers all the features currently supported in Candidate Texting, including:

Two-way SMS messages via a shared company SMS number
Candidate Texting Templates that support replacement tokens.
Schedule template automation, including linking a direct booking text and sending a text upon stage entry.
Built-in compliance management to help prevent any issues with your messages being flagged as spam.

Texting Access

Texting currently requires setup support, please contact your CSM or Support to enable it for your account.