<aside> 💡 Ashby provides a way to collect questionnaires from your candidates. These can help you collect information during various stages in the application process, rather than asking questions up front in the application form. You create these questionnaires in the admin section of the app.

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Section overview:

Questionnaires overview

Ashby supports the ability to send questionnaires to applicants at any stage of the hiring process. Users can create and customize any number of questionnaires and configure how and when to collect them from candidates. Some use cases for questionnaires include

See the table below for more information on the access roles that have the ability to set up questionnaires in Ashby and who can send questionnaires out to a candidate.

Access Role Can Configure Surveys? Can Send Out Surveys to Candidates?
Limited Access
Agency Users
Elevated Access - External Recruiter (not linked to an agency)
Elevated Access - Analyst
Elevated Access - Hiring Team Member
Elevated Access - Hiring Manager
Elevated Access - Admin
Elevated Access - Admin (Private)
Organization Admin

Step 1. Set up your questionnaire

You can set up candidate experience surveys in the Admin Section of the app.

You can create new questionnaires and edit their questions in the Admin Section of the app.  You can also configure Automation Settings to set up rules to automatically schedule emails with links to the questionnaires.

You can create new questionnaires and edit their questions in the Admin Section of the app. You can also configure Automation Settings to set up rules to automatically schedule emails with links to the questionnaires.

Step 2. Send a questionnaire

Candidate experience surveys can be sent in two different ways: