<aside> ☝ This guide will teach you how to upload candidate data using the Email importer or the Bulk importer. If you want to import data from your legacy ATS, we may be able to achieve this with one of the migration options we support. See Which types of migrations are supported? for more details.
</aside>
Section Overview:
There are two ways users can bulk import data into Ashby. View the table below for more information on when to use each option.
| Import Option | Upload Candidates? | Upload Openings? | Use this option if… |
|---|---|---|---|
| Email Import | 🟢 | 🔴 | You want to import small batches of resume files. |
| CSV Import | 🟢 | 🟢 | You want to import structured data like candidate demographics or headcount plans. |
The email import feature supports creating candidate profiles by forwarding resume files to a specific address. You can attach up to 10 resumes per email to be uploaded. A common use case for this feature is sharing the upload links with external recruiters.
If you have many resume files you’d like to upload, contact [email protected]. This is something we can assist with on the backend.
https://www.loom.com/share/25f8a04c79dd473188b7888aea6dc401
There are both job-specific, and general candidate upload email addresses. These email addresses can be accessed in two places:
All email addresses including the general email address can be found on the Import via Email page in Admin.
To access the general candidate upload email address, select Upload Candidate on the Email Import page.
Job-specific email addresses can also be found on the settings page of the corresponding job. These email addresses are only active/available on a job when the job is open.
Anyone with access to these email addresses can use them, so be thoughtful about who you share them with. We advise against sharing the email address directly with candidates or on your job board to avoid spam applications.
You’ll receive a confirmation email letting you know if the resume file you imported was successfully uploaded. Unsuccessful uploads occur when our parsing service can’t parse a file. The reasons files wouldn’t be able to be parsed are: