<aside> 💡 This guide outlines the steps to verify a domain for sending newsletter emails. The setup process involves updating DNS records on a domain owned by your organization, so you’ll likely want to provide these instructions to your IT team or to someone who can configure DNS records for your organization’s domains.

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Section Overview:

Summary

Prerequisites

Video Walkthrough

Steps to Configure a Domain

Using Addresses in Newsletters

Troubleshooting

Summary

To send newsletters using Ashby's Newsletter feature, you'll need to configure at least one domain for email sending.

Configuring a domain is necessary because email providers like Google and Microsoft restrict the use of their platforms for bulk emailing and sending newsletters. Google and Microsoft email accounts have daily sending limits, so you can't directly send newsletters or large numbers of emails from these accounts. To work around this restriction, you'll need to grant Ashby permission to send emails from one of your organization's domains on your behalf.

To do this, you’ll set a few DNS records on one of your organization’s domains so that Ashby can verify that you own the domain and so that Ashby has permission to send emails from this domain on your behalf.

Prerequisites

To follow the steps below, you’ll need to be able to update DNS records associated with the domain you want to use for sending newsletters. To access the Email domains admin page, you’ll need to be an Ashby organization admin.

Video Walkthrough

A video walkthrough of the email domain setup process is available below.

Note: In the walkthrough, the page is named “Newsletters”, but it’s since been renamed to “Email Domains”. The functionality is unchanged.

https://www.loom.com/share/4bbfda9330754c46ba7fe5d3acdc3936?sid=6fdfb94e-3388-46d5-b468-23bac9d2ab4d

Steps to Configure a Domain

  1. Log into your Ashby account and navigate to Admin in the top nav bar.