<aside> 💡 Learn how to share your user email with other users and set up a custom no-reply address (e.g. [email protected]).

</aside>

Section overview:

Sharing your email address with other Ashby Users

Ashby supports sharing your company email with other users to allow them to send emails on your behalf. To share your email with another Ashby user:

• Navigate to Personal Settings > Email Sharing
• Click + Add in the Can access your email address section
• Search for and select the user you’d like to allow to send emails on your behalf
• Confirm the display or sender name used when emails are sent from your email address

Requesting access to send emails as other Ashby Users

<aside> 💡

Please note: the user must have permissions to send emails to candidates in order for their email to be shared and used for sending emails

</aside>

To request access to another Ashby user’s email:

• Navigate to Personal Settings > Email Sharing
• Click + Request in the Email addresses you can use section
• Search for and confirm the user you’d like to send the request to.

The user receiving the request will get an email notification informing them of the request. They can use the link in the email to navigate to Email Sharing with their personal settings to confirm or reject the access request.

Removing email access and canceling email sharing requests

To remove access to your email or remove your access to other user’s email addresses, click the trash can icon to the right of the user tile.

If you’d like to cancel an email sharing request, click the Cancel Request button by the pending request.

Setting up a Google shared email alias (and setting it as a company no-reply address)