<aside> 💡 Follow this guide to import your historical data into Ashby from SmartRecruiters.
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The import option documented here can be used for bringing in historical data. If you have open roles in SmartRecruiters with active candidates, we would recommend setting up the departments, teams and jobs you’re actively hiring for manually in Ashby so you can continue hiring activities with minimal downtime.
For more information on creating jobs, check out Creating & Opening Jobs. Once you’ve set up these jobs in Ashby, you can import your active candidate data using the CSV import tool. More on this at Self**-serve importing candidates via bulk import**.
Once you’ve received your exported data from SmartRecruiters, you can send the file over to your Success Manager or to the Startup Success team ([email protected]) for importing. The export from SmartRecruiter will contain one .zip file.
Once we’ve received your files, our engineering team will get to work on the import. We import the following data:
Jobs
All jobs, including imported roles can be viewed here. Be sure to check your Archived jobs too, to ensure all imported jobs are listed in your Ashby account post-import. Teams will be imported with the jobs.
To view all jobs (including Archived and Closed jobs), click the trash can icon on the Jobs > Admin page to remove the filters.
Candidates
The candidate’s name, email address, resume, phone number, and location will be imported. Any feedback and notes will also be imported and added as notes.
Applications
Candidate applications will be imported, along with any rejection reasons.